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Hospitality role

Front office and concierge uniforms

Reception, concierge, guest relations and lobby teams work between a cold lobby and a hot driveway, and they are the first thing a guest sees. Their uniform has to hold a sharp line for a full shift.

  • Lined jackets
  • Day and evening looks
  • 50 pieces per design
Front-office team in black suits, white shirts and tiesIllustrative photo

Role spec

Front office: garment by garment

The spec our team writes for this role. Your samples confirm each line, and the final spec stays in your programme file.

GarmentUsual specDetails to decidePer person
Jacket or blazerPoly-viscose or wool-blend suiting, half or full liningSingle or double-breasted, length, pocket style2
WaistcoatSame suiting, satin or self backFront fastening, pocket for pen and key cards2
Shirt or blouseCotton-rich poplin, easy-care finishCollar shape, cuff, sleeve length4 to 5
Trousers or skirtSame suiting, with a stretch optionRise, length, midi or full-length skirt2 to 3
Tie or scarfWoven or printed in brand coloursPattern, size, how it is tied2

Per-person counts are a common starting point for daily wear, not a rule. The uniform planner adds spare stock.

Look by shift

Day and evening can differ

Many hotels give the evening team a darker jacket or a different accent. Both looks live in one programme with their own spec, so either can be reordered on its own.

Questions to settle before samples

  • Roles: reception, concierge, guest relations, duty managers
  • Shifts: one look or day and evening
  • Accent: tie, scarf, pocket square or pin
  • Name badges and logo placement
  • Modest options per employee

Questions

Questions about this role

HRFor HR

How many jackets does a receptionist need?
Two jackets and four to five shirts is a common starting point, so one jacket can be cleaned while the other is worn.
Can managers wear a different look?
Yes. Duty managers often wear a darker suit or a different accent; it is a separate design in the same programme.

ProcurementFor procurement

What is the minimum for this role?
From 50 pieces per design for a new programme; top-ups for existing staff can be smaller.

Add this role to your plan

List the role and its staff numbers in the brief. Our first reply comes within one business day.

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