Privacy policy

Who we are

This website, falajuniforms.com, is operated by Falaj Uniforms (“we”, “us”). For anything about your personal data, write to hello@falajuniforms.com.

What we collect

• What you send us: when you use Plan my uniforms or email us, we receive your name, work email, organisation, job title (optional), staff numbers by role, delivery country and city, and anything you add in the notes.
• Planner entries: the uniform planner runs in your browser. Its numbers are kept in your browser session only so they can fill in the brief; they reach us only if you send the brief.
• Usage data: if you accept analytics cookies, Google Analytics records pages viewed and general device and location data. If you decline, analytics cookies are not set.

Why we use it

To reply to your request, prepare a quote, run a uniform programme you have agreed to, and keep records of that programme for reorders. We do not sell personal data and we do not use it for unrelated marketing.

Who else sees it

Our email and form tools (Zoho Mail and Google Workspace) store messages and form entries for us. When you go ahead with a programme, the factory that makes your garments receives the details it needs, such as size lists and, where names are embroidered, staff names. Your customs broker and freight carrier receive delivery details.

How long we keep it

Requests that do not become a programme are deleted within 24 months. Programme records are kept while the programme runs and for as long as reorders are possible, then deleted.

Your choices

You can ask to see, correct or delete your personal data, or to stop us using it, by writing to hello@falajuniforms.com. The data protection laws that apply to you, such as the UAE Personal Data Protection Law or the Saudi Personal Data Protection Law, may give you further rights. We reply within 30 days.

Changes

If this policy changes, the date at the top of this page changes with it.