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How it works

From roster to delivery in five stages

You sign off three things before production starts: the samples, the size breakdown and the quote. This page shows who does what at each stage, and the checks a factory passes before it makes anything for you.

A uniform supplier for teams in the UAE and Saudi Arabia: each role specified, made by an approved factory, and kept on file for every reorder.

  • Samples 7–14 days
  • Bulk 3–5 weeks
  • Reply in 1 business day
Sewing line with operators at machines in a garment factoryIllustrative photo

Five stages

Who does what, stage by stage

Each date is written in your quote. Lead times depend on where the factory produces.

You sign off

  • The samples, in writing
  • The size breakdown per role
  • The quote: prices, payment, shipping and date
  1. Roster and look

    Roles, staff numbers, brand colours, logo files and the conditions each role works in: heat, kitchens, cold offices. We reply within one business day with suggested garments, minimums and a rough range.

    • You: roster and logo
    • Our team: garment plan and estimate
  2. Fabrics and samples

    Fabric swatches and a sample of each garment in 7 to 14 days, in your colours and with your logo, for your team to try. The supplier file names the factory.

    • Factory: samples
    • Our team: spec check
    • You: approve
  3. Sizes

    A size-set kit your staff try on, with a measuring guide, turned into a size breakdown per role.

    • You: staff sizes
    • Our team: size breakdown
  4. Production and logo

    Bulk in 3 to 5 weeks after sample approval, depending on where the factory produces, with embroidery or print, a check against the approved sample, and packing per person or per department.

    • Factory: bulk and logo
    • Our team: check against the sample
  5. Delivery and reorders

    Delivery to your sites in the UAE or Saudi Arabia, with the import documents planned with your customs broker. The programme file is kept for top-ups and new joiners.

    • Our team: documents and programme file
    • You: reorder when needed

Factory approval

Six checks a factory passes

Each garment family is made by a factory that already sews it and has passed six checks. The supplier file records who that factory is and what it showed us.

  1. It already makes this kind of garment

    Scrubs go to a factory that sews scrubs, chef jackets to one that sews chef wear. We approve per garment family, not per factory name.

  2. A sample made to our specification

    Measurements, fabric, stitching and logo checked against the written spec before the factory is used for any programme.

  3. Colour and fabric it can repeat

    Fabric and colour references kept on file, so a reorder in six months looks the same as the first delivery.

  4. Logo work done well

    Embroidery or print checked for size, thread colour and position, in the factory or at the decoration workshop it uses.

  5. Room for your dates

    Capacity checked for your quantities before we quote a bulk date, with Ramadan, Eid and the summer in view.

  6. Documents it can show you

    Business registration, plus a certificate for any fabric or finish claim, shared with your quote. No certificate, no claim.

Example timeline

A 120-person hotel programme, week by week

Illustrative. The real dates come from your quote and depend on where the factory produces.

WeekStageWhat happensWho
1Roster and lookRoster, logo and colours in; garment plan and range outYou, our team
2–3SamplesSwatches and one sample per garment, tried by your teamFactory, you
3–4SizesSize-set kit tried on, size list returnedYou, our team
4–9Bulk and logoProduction after sample approval, checked against the sampleFactory, our team
9–11DeliveryShipping and import with your customs broker, delivery per departmentOur team, your broker

Questions

Questions about the process

ProcurementFor procurement

Which factory makes our uniforms?
The supplier file names the factory and its country for each garment family, with its documents, before production is approved.
Where are the garments made?
Cut-and-sew units in the UAE for small and fast runs; approved factories in India or Pakistan for larger volumes. Your quote says which, and the dates follow from it.
Do we have to get on a call?
No. Everything works in writing: roster, samples feedback, size lists and approvals.

HRFor HR

What do we sign off?
Three things before production starts: the samples, the size breakdown and the quote.

Start stage one today

Send staff by role and your timing. The first reply is free and comes within one business day.

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